FAQs

RETURNS

Every Lithe product has been designed to give you a pleasant user experience but if you are not happy with any of them, no problem you can return the items within 30 days after the purchase through www.litheapparel.com

All the items must be unworn and with the original tags to be eligible for a return. We only process returns of purchases made through www.litheapparel.com

We will pay for the cost of the return only if we have made a mistake with your order or if one of the items has a fault or damage when you receive them. I any other case the shipping cost of returning an item will be paid by the customer.

To process a return write us to info@litheapparel.com to provide the info required and the reason for the return. We will process it as fast as possible.

Aesthetic Clothing Company C/ Antonio García Martín 3, 2ºJ 09007 Burgos, Spain

We encourage you to use a shipping method you can track as we are not responsible for lost items.

Lithe does not provide with labels for returns. All the returns will be made through the original payment method.

EXCHANGES

At this moment Lithe does not offer exchanges, you can process a return to get your money back as stated above.

WARRANTY

We are very proud about the quality of our products but socks and underwear can be very difficult to determine the use they have been go through as they suffer more than other type of clothes.

We will happily replace the items if any product has any manufacture defect, that means not produce by using them, within the next 30 days of purchase.

LOOK AFTER YOUR SOCKS

We only produce top quality socks with the best materials so they feel great when you wear them and they last longer than a regular sock, nevertheless you need to pay just a little attention to a few details, please:

Wash them inside out. Avoid bleaching and ironing. Hang them to dry.

SPONSORSHIP

We love to support the effort required to make a great event possible but it is quite difficult to be present in all of them. Do not hesitate to send us an overview of yours and we will see if we can collaborate.